Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're looking for passionate and motivated individuals to join our team. 

Why ERNI is the Perfect Place for You: 🏡 

• International Exposure: Work with global clients on cutting-edge projects.
• Inclusive Culture: Thrive in a collaborative and diverse work environment.
• Career Development: Enjoy continuous learning and professional growth opportunities.


🤩Perks and Benefits: 
• Career Stability: Enjoy a stable career path with ample project opportunities.
• Immediate Coverage: Private HMO and insurance benefits from day one.
• Jubilee Celebration: A 5-year milestone includes a complimentary trip to any European ERNI sites.
• Comprehensive Benefits: Government-mandated benefits including 13th-month pay.
• Skill Enhancement: Access free training and certifications.
• Wedding Gift: To celebrate your special day.
• Baby Basket: To welcome your newborn to the ERNI family.
• Fruit Basket: Boost of vitamins during hospitalization.
• Office Perks: Enjoy free snacks and coffee.

🔐Growth and Opportunities: 
• Free Training: Advance your skills through technical and non-technical training.
• Challenging Projects: Engage in complex software projects across MedTech, Industry,
Finance, and Transportation.
• Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
• Recognition and Advancement: Receive acknowledgment for your efforts and
opportunities for promotion.
• Open Communication: Experience transparency and value your input in our culture.

⏱Flexibility: 
• Hybrid Work Setup: Balance remote and in-person work for better work-life integration.

🎉Events: 
• Connect and Celebrate: Participate in a variety of events including leisure, summer,
family, social, and year-end gatherings.


👋What are our wishes: 

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Salesforce Field Service Lightning Consultant certification is highly preferred.

• Proven experience with Salesforce Field Service Lightning implementation and configuration.

• Strong understanding of Salesforce platform, including Sales Cloud and Service Cloud.

• Proficiency in Apex, Visualforce, Lightning Components, and other Salesforce development tools.

• Experience with integration tools and techniques, such as REST/SOAP APIs, middleware, and ETL processes.

• Excellent problem-solving skills and the ability to troubleshoot technical issues.

• Strong communication and interpersonal skills, with the ability to work effectively with clients and team members.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Attention to detail and a commitment to delivering high-quality solutions.

Preferred Skills:

• Experience with mobile workforce management solutions.

• Knowledge of field service industry best practices and trends.

• Familiarity with other Salesforce products, such as Marketing Cloud, Commerce Cloud, or Community Cloud.

• Experience with Agile/Scrum methodologies.

💼How can you contribute to the team? 

As a Salesforce Field Service Lightning Technician, you will be responsible for implementing, configuring, and optimizing Salesforce Field Service Lightning (FSL) to enhance our service delivery processes. You will work closely with our clients, project managers, and technical teams to ensure the successful deployment and utilization of FSL, enabling efficient field service operations. 

• Implement and configure Salesforce Field Service Lightning to meet client requirements.

• Customize FSL features, including scheduling, dispatching, mobile workforce management, and service appointment management.

• Collaborate with clients to understand their business processes and translate them into FSL solutions.

• Provide technical support and troubleshooting for FSL-related issues.

• Conduct training sessions for end-users and stakeholders on FSL functionalities and best practices.

• Develop and maintain documentation, including technical specifications, user guides, and training materials.

• Stay up-to-date with the latest Salesforce releases, features, and best practices related to FSL.

• Work with cross-functional teams to integrate FSL with other Salesforce products and third-party applications.

• Ensure data integrity and security within the FSL environment.

• Participate in project planning, scoping, and estimation activities. 

Switzerland · Germany · Spain · Slovakia · Romania · Philippines · Singapore · USA

ERNI Development Center Philippines Inc., 9th Floor, Lica Malls Shaw, 500 Shaw Boulevard, 1555, Mandaluyong City, Philippines

+63 5310 1707 | www.betterask.erni | info@erni.ph