Business Analyst
Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're looking for passionate and motivated individuals to join our team.
Why ERNI is the Perfect Place for You: 🏡
• International Exposure: Work with global clients on cutting-edge projects.
• Inclusive Culture: Thrive in a collaborative and diverse work environment.
• Career Development: Enjoy continuous learning and professional growth opportunities.
🤩Perks and Benefits:
• Career Stability: Enjoy a stable career path with ample project opportunities.
• Skill Enhancement: Access free training and certifications.
• Wedding Gift: To celebrate your special day.
• Baby Basket: To welcome your newborn to the ERNI family.
• Fruit Basket: Boost of vitamins during hospitalization.
• Office Perks: Enjoy free snacks and coffee.
🔐Growth and Opportunities:
• Free Training: Advance your skills through technical and non-technical training.
• Challenging Projects: Engage in complex software projects across MedTech, Industry,
Finance, and Transportation.
• Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
• Recognition and Advancement: Receive acknowledgment for your efforts and
opportunities for promotion.
• Open Communication: Experience transparency and value your input in our culture.
⏱Flexibility:
• Hybrid Work Setup: Balance remote and in-person work for better work-life integration.
🎉Events:
• Connect and Celebrate: Participate in a variety of events including leisure, summer, family, social, and year-end gatherings.
👋What are our wishes:
- Minimum 10 years of experience in business analysis.
- At least 8 years of experience in GIS operations.
- Minimum 8 years of IT team leadership experience.
- At least 5 years of experience in designing and testing IT applications.
- Proficient in document authoring and visual presentation.
- Basic configuration skills in SharePoint, Power Automate, and Power BI.
- Familiarity with the Project Management Life Cycle and Solutions Delivery Life Cycle.
- Proven experience with both Agile and Waterfall methodologies.
- Strong oral and written communication skills.
- Excellent stakeholder management skills.
Reporting and Coordination
- Reports to the Principal IT Specialist (Product Lead – Operations).
- May be required to provide additional support as directed by the ITD supervisor or designated user unit.
💼How can you contribute to the team?
The Business Analyst will be responsible for supporting business analysis activities focused on GIS (Geographic Information Systems) services. Specific tasks include:
- Developing business cases and procurement documentation for GIS initiatives.
- Conducting research, interviews, workshops, case studies, and surveys with stakeholders to gather and consolidate findings; drafting summary documents.
- Preparing procurement documentation such as:
- Statement of Work
- Terms of Reference
- Product Specifications
- Procurement Justifications
- Selection Criteria
- Standardizing the GIS service catalog, including service forms and workflows.
- Facilitating communication and governance activities with GIS stakeholders by preparing workshop materials, communication content, and decision notes.
- Setting up and managing SharePoint and Microsoft Teams collaboration platforms, including content and document management.
Location: Hybrid (3 days onsite per week – Manila)
Work Schedule: 8:00 AM – 5:00 PM Manila Time
Type: Contract / Staff Augmentation
Switzerland · Germany · Spain · Slovakia · Romania · Philippines · Singapore · USA
ERNI Development Center Philippines Inc., 9th Floor, Lica Malls Shaw, 500 Shaw Boulevard, 1555, Mandaluyong City, Philippines
+63 5310 1707 | www.betterask.erni | info@erni.ph
- Department
- Customer Experience
- Role
- Business Analyst
- Locations
- Metro Manila
- Remote status
- Hybrid
- Employment type
- Contract

About ERNI Philippines
We deliberately focus on what we know best.
- 18 Locations in 8 Countries
- 800+ Employees across the Globe
- ISO Certified
Business Analyst
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