Senior Business Analyst
Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're looking for passionate and motivated individuals to join our team.
Why ERNI is the Perfect Place for You: 🏡
• International Exposure: Work with global clients on cutting-edge projects.
• Inclusive Culture: Thrive in a collaborative and diverse work environment.
• Career Development: Enjoy continuous learning and professional growth opportunities.
🤩Perks and Benefits:
• Career Stability: Enjoy a stable career path with ample project opportunities.
• Skill Enhancement: Access free training and certifications.
• Wedding Gift: To celebrate your special day.
• Baby Basket: To welcome your newborn to the ERNI family.
• Fruit Basket: Boost of vitamins during hospitalization.
• Office Perks: Enjoy free snacks and coffee.
🔐Growth and Opportunities:
• Free Training: Advance your skills through technical and non-technical training.
• Challenging Projects: Engage in complex software projects across MedTech, Industry,
Finance, and Transportation.
• Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
• Recognition and Advancement: Receive acknowledgment for your efforts and
opportunities for promotion.
• Open Communication: Experience transparency and value your input in our culture.
⏱Flexibility:
• Hybrid Work Setup: Balance remote and in-person work for better work-life integration.
🎉Events:
• Connect and Celebrate: Participate in a variety of events including leisure, summer,
family, social, and year-end gatherings.
👋What are our wishes:
Education:
Experience:
- Minimum of 10 years of experience in business analysis, with at least 5 years in a senior business analysis role.
- 5 years of experience in the banking, accounting, or financial services sector.
- 7 years of experience in designing and documenting business processes.
- 5 years of experience in quality assurance and testing IT applications.
- Experience in business process re-engineering.
- Prior experience in agile methodologies and product management.
Technical Knowledge:
- Working knowledge of Power Platform (PowerApps, Flow, PowerBI).
- Hands-on experience with MS Visio and other UI design tools.
- Familiarity with Microsoft Technology Stack, including SharePoint, Power Platform, Teams, Dynamics 365, and Power BI.
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent stakeholder communication, management, and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Proven team management skills and experience.
- Excellent written and spoken communication skills in English.
Reporting and Coordination:
- The Senior Business Analyst will take instructions from the Product Delivery Manager and work closely with the product team and internal/external stakeholders, providing additional services as required by the team and IT supervisor.
💼How can you contribute to the team?
Solution Design and Delivery:
- Conduct requirements elicitation workshops and present findings to stakeholders.
- Facilitate design thinking workshops with the Solution Architect and present paper prototypes.
- Develop and document business processes in consultation with the product owner team.
- Design and present potential solutions to stakeholders.
- Create and maintain requirements documents and artifacts for projects.
- Assist in preparing test cases, test scenarios, and test scripts.
- Coordinate with the testing team and support users during User Acceptance Testing (UAT).
- Monitor and manage bug fixes/issues and their resolution.
- Engage with the implementation team for requirements elaboration, solution design, quality assurance, and issue resolution.
Integration:
- Collaborate with technical counterparts from external systems for integration, including Sovereign Operations, eOPS, ADB Integrated Data Ecosystem, Master Data Management, and Credit Lens.
Knowledge Management:
- Create and maintain documentation such as Requirements Definition Document (RDD), EPIC, Product Backlog, and User Stories.
Continuous Improvement and Compliance:
- Identify opportunities for improvement in existing solutions and recommend enhancements.
- Analyze existing architectures to ensure alignment with overall enterprise architecture and recommend improvements.
- Perform system security assessments to ensure compliance with security frameworks and protect data from unauthorized access.
Support and Troubleshooting:
- Provide application support to end-users and assist in issue resolution.
- Coordinate/escalate issues to relevant IT teams regarding platform, network, and infrastructure.
Location: Ortigas, Mandaluyong City
Work Schedule: Hybrid (3x onsite / week, 8:00 AM – 5:00 PM) Manila Time
Type: Contract / Staff Augmentation
Switzerland · Germany · Spain · Slovakia · Romania · Philippines · Singapore · USA
ERNI Development Center Philippines Inc., 9th Floor, Lica Malls Shaw, 500 Shaw Boulevard, 1555, Mandaluyong City, Philippines
+63 5310 1707 | www.betterask.erni | info@erni.ph
- Department
- Customer Experience
- Role
- Business Analyst
- Locations
- Metro Manila
- Remote status
- Hybrid
- Employment type
- Contract
About ERNI Philippines
We deliberately focus on what we know best.
- 18 Locations in 8 Countries
- 800+ Employees across the Globe
- ISO Certified
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