Lead Business Analyst
ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in 1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and technology. Our first service center in Asia Pacific is in Metro Manila (Mandaluyong) from where we provide our service to Europe, APAC incl. our local market Philippines, and USA regions. We are now geared towards expansion and are looking for highly motivated joiners.
WHY ERNI is the best place to call HOME? 🏡
🤩 At ERNI, this is how we can support you; ALL company PERKS AND BENEFITS take effect UPON HIRING!
Contract: there is always a project and opportunity for you.
Personal Development and Travel Opportunities outside the Philippines.
Baby Basket – to welcome your newborn to the ERNI family.
Fruit Basket – boost of vitamins during hospitalization.
Free snacks and coffee in the office
🔐 UNLOCKING NEW DOORS OF GROWTH & OPPORTUNITIES
Free Training with Certifications: Grow with us through technical and non-technical training.
Challenging Projects: ERNI is dedicated to developing high-quality software in complex technical environments such as MedTech, Industry, Finance, and Transportation. Have the chance to participate in various technically challenging projects amongst passionate and skilled colleagues.
Employee Welfare: You will be guided by a group of people who will guide and support you to have the right tools and mindset.
Promotions & Recognition: From the very first day, we offer you a way to learn and develop yourself in our company. Your colleagues and superiors consistently recognize and appreciate all efforts, making you feel satisfied with your achievements.
Communication: You will find transparency, honesty, and open communication in our working culture. we value suggestions, opinions, and feedback from all employees.
⏱ FLEXIBILITY
Hybrid Set-Up: We are combining both remote work and in-person work. The hybrid setup will allow you to reduce commuting time and have a more flexible work schedule. This will help you to manage better your work-life balance.
🎉 EVENTS:
We provide many opportunities to connect and build relationships. We are learning, growing, and celebrating achievements together. You will experience a wide range of different exciting activities. What to expect? Leisure Events, Summer Events, Family Events, Social Events, and Year-End Events.
👋 What are our wishes?
Requirement and Qualification (Education & Work Experience)
The Senior BA in DAS SovOps project for Collaborative Solution to have the following qualifications, skills, and experience:
Bachelor’s degree in information technology, Information Management, Business Management, Accounting, or any related course
At least 10 years of solid experience in business analysis and 5 years in a lead business analysis role
5 years of experience in banking, accounting, financial services sector
7 years of experience in designing and documenting business processes
5 years of experience in quality assurance and testing IT applications
Good exposure in account / sales management, government procurement process, and contract lifecycle management or equivalent
Must be conversant with project management lifecycle and systems development cycle
Knowledge in Agile and Waterfall Methodology
Knowledgeable in using Azure Dev Ops on managing iterations and building user stories and relevant supporting documents
Knowledgeable in Microsoft Technology Stack such as SharePoint, Power Platform, Teams, Dynamics 365, and Power BI
Relevant experience in ITIL Best Practices • Proven vendor management skills and experience
Strong stakeholder communication and management skills
Must have excellent written and spoken communication skills in English Reporting and Coordination
For the provision of staff augmentation services, the Agency Personnel will take instructions from the Manager at the Information Technology Department and work closely with the project team, internal and external stakeholders.
The Lead BA reports to the Senior IT Officer Product Lead.
💼 How can you contribute to the team?
The Lead BA is required to be an Agile BA who will work collaboratively with the Product Owners and ITD Subject Matter Experts on business requirements concerning and specifically will:
Requirement Elicitation and Refinement:
Conduct requirements elicitation workshops and present findings to stakeholders.
Develop necessary requirements for the project in Azure Dev Ops, aligned with the standard document artifacts as supporting documents.
Develop essential documentation for the project, such as user stories, data field specifications, and prototypes in alignment with the project’s User Interface – User Experience (UIUX) requirements.
Document process handshakes and scenarios involving MAS and Boardlib with downstream systems are thoroughly documented and translated into clear integration requirements.
Stakeholder Collaboration and Management
Work with the product owner to refine and prioritize the product backlog, ensuring it reflects the most valuable work for the team.
Actively engage with stakeholders, including product owners, developers, and end-users, to understand their needs and ensure alignment throughout the project lifecycle
Define business processes in consultation with business users.
Design and present potential solutions to stakeholders.
Communication and Collaboration:
Collaborate with ITD colleagues working on integrating systems to conceptualize solutions from business requirements needed.
Ensuring clear and consistent communication between stakeholders, clients and the development teams.
Quality Assurance:
Coordinate with the testing team and provide support to users during Usability Testing and User Acceptance Testing.
Monitor and assist in resolving bugs and issues as they arise.
Help define acceptance criteria for user stories and ensure the delivered product meets those criteria.
Collaborate with the QA team to provide and validate test scenarios for creation of test cases, and test scripts.
The Lead BA will work with its counterparts, from business, vendor, and technical side of new systems, including integration when needed, within the ecosystem of the client.
Skills:
Agile Mindset: Understanding and embracing agile principles and practices.
Business Analysis Techniques: Proficiency in various elicitation and analysis techniques.
Communication and Facilitation: Excellent communication and interpersonal skills.
Problem-Solving: Ability to identify and resolve issues that arise during the development process.
Technical Understanding: A basic understanding of the technologies being used.
- Department
- Customer Experience
- Role
- Business Analyst
About ERNI Philippines
We deliberately focus on what we know best.
- 18 Locations in 8 Countries
- 800+ Employees across the Globe
- ISO Certified
Already working at ERNI Philippines ?
Let’s recruit together and find your next colleague.