Agile Project Leader
Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're looking for passionate and motivated individuals to join our team.
Why ERNI is the Perfect Place for You: 🏡
• International Exposure: Work with global clients on cutting-edge projects.
• Inclusive Culture: Thrive in a collaborative and diverse work environment.
• Career Development: Enjoy continuous learning and professional growth opportunities.
🤩Perks and Benefits:
• Career Stability: Enjoy a stable career path with ample project opportunities.
• Skill Enhancement: Access free training and certifications.
• Baby Basket: To welcome your newborn to the ERNI family.
• Fruit Basket: Boost of vitamins during hospitalization.
• Office Perks: Enjoy free snacks and coffee.
🔐Growth and Opportunities:
• Free Training: Advance your skills through technical and non-technical training.
• Challenging Projects: Engage in complex software projects across MedTech, Industry,
Finance, and Transportation.
• Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
• Recognition and Advancement: Receive acknowledgment for your efforts and
opportunities for promotion.
• Open Communication: Experience transparency and value your input in our culture.
⏱Flexibility:
• Hybrid Work Setup: Balance remote and in-person work for better work-life integration.
🎉Events:
• Connect and Celebrate: Participate in a variety of events including leisure, summer,
family, social, and year-end gatherings.
👋What are our wishes?
We are looking for a Senior Agile Project Leader to drive the delivery, support, and optimization of enterprise applications within a Microsoft-based environment. This role will lead Agile teams, manage L3 support, and ensure high-quality, on-time delivery across multiple platforms.
Qualifications
5+ years experience in Agile project/program management
Strong background in enterprise application delivery and L3 support
Hands-on experience with Microsoft platforms (SharePoint, Power Platform, Teams, Dynamics 365)
Experience in SLA/KPI management and IT service delivery (ITIL is a plus)
Strong stakeholder management and communication skills
Proven leadership, coaching, and team management experience
Agile certification (CSM, PSM, SAFe) is an advantage
💼How can you contribute to the team?
Key Responsibilities
Lead Agile ceremonies (Scrum/Kanban) and enforce best practices
Manage multiple projects and ensure timely, high-quality delivery
Coach and guide Project Leaders, Product Owners, and teams
Act as the main point of contact between business and technical teams
Oversee L3 support, incidents, and service requests
Monitor SLA/KPI performance and ensure compliance
Drive continuous improvement and proactive issue resolution
Define and execute product roadmap for Microsoft platforms
Optimize applications for performance, scalability, and usability
Ensure consistency across SharePoint, PowerApps, Teams, and Dynamics 365
Establish governance, reporting, and escalation processes
Maintain transparency on delivery and service performance
Align priorities with stakeholders and business goals
Location: Ortigas, Mandaluyong City
Work Setup: Hybrid (onsite 3x times per week, subject to project and business needs)
Work Schedule: Rotational schedule (shifting between different work hours as required)
Employment Type: Project-based (minimum 1 year, subject to extension)
Switzerland · Germany · Spain · Slovakia · Romania · Philippines · Singapore · USA
ERNI Development Center Philippines Inc., 9th Floor, Lica Malls Shaw, 500 Shaw Boulevard, 1555, Mandaluyong City, Philippines
+63 5310 1707 | www.betterask.erni | info@erni.ph
- Department
- Customer Experience
- Role
- Agile Project Leader
- Locations
- Metro Manila
- Remote status
- Hybrid
- Employment type
- Contract
About ERNI Philippines
We deliberately focus on what we know best.
- 18 Locations in 8 Countries
- 800+ Employees across the Globe
- ISO Certified