Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're looking for passionate and motivated individuals to join our team. 

Why ERNI is the Perfect Place for You: 🏡 

• International Exposure: Work with global clients on cutting-edge projects.
• Inclusive Culture: Thrive in a collaborative and diverse work environment.
• Career Development: Enjoy continuous learning and professional growth opportunities.


🤩Perks and Benefits: 
• Comprehensive Benefits: Government-mandated benefits including 13th-month pay.
• Skill Enhancement: Access free training and certifications.
• Baby Basket: To welcome your newborn to the ERNI family.
• Fruit Basket: Boost of vitamins during hospitalization.
• Office Perks: Enjoy free snacks and coffee.

🔐Growth and Opportunities: 

• Free Training: Advance your skills through technical and non-technical training.
• Challenging Projects: Engage in complex software projects across MedTech, Industry,
Finance, and Transportation.
• Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
• Recognition and Advancement: Receive acknowledgment for your efforts and
opportunities for promotion.
• Open Communication: Experience transparency and value your input in our culture.

⏱Flexibility: 
• Hybrid Work Setup: Balance remote and in-person work for better work-life integration.

🎉Events: 
• Connect and Celebrate: Participate in a variety of events including leisure, summer,
family, social, and year-end gatherings.

👋What are our wishes: 

• 5–8+ years experience in Product Ownership, Business Analysis, or Software Engineering

• Strong technical background (e.g., former developer, systems analyst, or solutions architect, technical BA)

• Hands-on experience with:

o Microsoft platforms (Teams, Dynamics 365)

• Experience in L3 support / production support environments

• Strong knowledge and understanding on government financing and banking regulatory

• Knowledgeable with DevOps practices, CI/CD pipelines, and release management

• Strong understanding of Agile methodologies (Scrum/Kanban)

• Strong communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment.

• Strong leadership and interpersonal skills, including mentoring, coaching, collaborating, and team building.

• Solid understanding of the software development lifecycle.

• Experience handling multiple projects simultaneously.

Nice to Have

• Experience with Azure services (Functions, Logic Apps, Azure DevOps)

• Knowledge of ITIL processes (incident, problem, change management)

• Agile certifications (CSM, PSM, SAFe, PMP)

💼How can you contribute to the team?

Technical Product Ownership

• Own and manage the Microsoft Teams Integration product backlog

• Define use cases for collaboration, approvals, and notifications

• Prioritize features based on business value, technical feasibility, and user experience

Business Analysis & Solution Design

• Translate business requirements into detailed user stories, wireframes, and functional specifications

• Collaborate with developers on Microsoft Teams Integration

• Ensure alignment with information architecture and governance standards

Agile Delivery & Engineering Collaboration

• Act as the primary interface between engineering teams and stakeholders

• Drive sprint planning with well-defined, technically sound backlog items

• Review deliverables to ensure they meet functional and technical acceptance criteria

• Support CI/CD, DevOps practices, and release planning

L3 Support & Incident Management

• Prioritize and manage production incidents, defects, and root cause analysis

• Work with support teams to identify recurring issues and drive permanent fixes and improvements

• Ensure proper documentation of known issues, workarounds, and technical resolutions

• Contribute to improving support processes and SLA adherence

Platform & Solution Optimization

• Provide recommendations for application redesign, refactoring, and modernization

• Identify opportunities to optimize performance, cost, and maintainability

• Drive integration strategies across Microsoft ecosystem and third-party systems

Stakeholder & Technical Governance

• Communicate complex technical concepts to non-technical stakeholders

• Provide transparency on delivery, risks, dependencies, and technical constraints

• Ensure governance across releases, versioning, and environment management