Product Owner / Business Analyst – AI & Machine Learning (International Hiring)
Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're looking for passionate and motivated individuals to join our team.
Why ERNI is the Perfect Place for You: 🏡
• International Exposure: Work with global clients on cutting-edge projects.
• Inclusive Culture: Thrive in a collaborative and diverse work environment.
• Career Development: Enjoy continuous learning and professional growth opportunities.
🔐Growth and Opportunities:
• Challenging Projects: Engage in complex software projects across MedTech, Industry, Finance, and Transportation.
• Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
• Recognition and Advancement: Receive acknowledgment for your efforts and opportunities for promotion.
• Open Communication: Experience transparency and value your input in our culture.
👋What are our wishes?
We are looking for an experienced Product Owner / Business Analyst / Delivery Manager with strong expertise in Artificial Intelligence (AI), Machine Learning (ML), Generative AI, LLMs, and AI product management to support the development of an AI-enabled document review solution.
Important: International Hiring | Remote Opportunity
This opportunity is open exclusively to candidates based outside the Philippines with a 1-year project engagement and alignment to Manila business hours.
Required Qualifications
Bachelor’s degree in Information Technology, Computer Science, or a related field.
At least 6 years of experience as a Product Owner, Business Analyst, Delivery Manager, or similar role, with significant experience in AI/ML product management.
Proven experience delivering AI, Generative AI/LLM, IDP, RAG, NLP, or Computer Vision solutions.
Strong hands-on product management experience with Azure OpenAI, RAG architectures, and embedding models.
Strong understanding of Agile/Scrum methodologies and cross-functional product delivery.
Experience translating complex business requirements into prioritized product scope, user stories, workflows, and technical requirements.
Experience with OCR, document analysis, compliance/regulatory workflows, or knowledge-intensive business processes is highly desirable.
Nice to Have
Experience as a Service Owner, Delivery Manager, or Consultant for enterprise digital transformation or RegTech initiatives.
Experience working with domain specialists to automate manual workflows using rules, constraints, and AI-assisted processes.
Familiarity with Microsoft Dataverse, SharePoint, and Power Platform.
💼How can you contribute to the team?
Key Responsibilities
Act as the bridge between business/domain stakeholders and AI engineering teams, translating requirements into product scope, user stories, use cases, and acceptance criteria.
Own and prioritize the product backlog, balancing business requirements, AI capabilities, technical constraints, and delivery timelines.
Define and manage AI evaluation criteria, Golden Sets, rule curation, source referencing, citation validation, and hallucination control.
Lead the design and mapping of document review workflows, business rules, and framework criteria.
Collaborate with developers, designers, QA, and domain specialists to deliver Intelligent Document Processing (IDP) and Retrieval-Augmented Generation (RAG) solutions.
Work with technologies such as Azure OpenAI, Azure Document Intelligence, embedding models, and Microsoft Power Platform.
Monitor project progress, performance metrics, and delivery quality while managing stakeholder communication.
Work Setup: Remote
Work Schedule: 8:00 AM - 5:00 PM, Manila Time (must align with the client's business calendar and holidays)
Employment Type: Project-based (1-year project engagement, subject to extension)
Switzerland · Germany · Spain · Slovakia · Romania · Philippines · Singapore · USA
ERNI Development Center Philippines Inc., 9th Floor, Lica Malls Shaw, 500 Shaw Boulevard, 1555, Mandaluyong City, Philippines
+63 5310 1707 | www.betterask.erni | info@erni.ph
- Department
- Customer Experience
- Role
- Product Owner / BA - AI & ML
- Locations
- Metro Manila
- Remote status
- Fully Remote
- Employment type
- Contract
About ERNI Philippines
We deliberately focus on what we know best.
- 18 Locations in 8 Countries
- 800+ Employees across the Globe
- ISO Certified